Why does my Sports Interaction Ontario login not work?

The Ontario site only works while you are physically present in Ontario, and it lists every other province as restricted. If you are in Ontario, check that your account was opened on the Ontario site and not the offshore one, and that no time-out or self-exclusion is active. Then contact support@sportsinteraction.com.

Can I use my Ontario account in Alberta?

No. Ontario and Alberta are separate regulated sites, each listing the other province as restricted, even though the same company, ElectraWorks Maple Limited, runs both. A player who moves from Toronto to Edmonton needs an account on the Alberta site, which has its own 18+ age rule and its own welcome offer.

Do I need a code for Sports Interaction registration?

The Ontario and Alberta offer terms we recorded list no registration or bonus code; the welcome match is tied to your first qualifying deposit of at least C$10, made within 10 days. Codes posted on forums are not part of the casino's published terms, so treat them with care.

How old do I have to be to sign up?

Nineteen in Ontario and on the offshore site, where the casino also asks you to meet any higher legal age in your jurisdiction. Eighteen in Alberta, where the app listing reads 18+ Alberta Only. The age rule follows the site you register on, not where you were born.

What documents will Sports Interaction ask for?

A copy of your ID before the first withdrawal on the offshore site, and proof of identity and address on the Ontario and Alberta sites. The terms let the casino ask for these at any time. In Ontario, transactions may be voided until you are verified, so upload documents early.

Sports Interaction Ontario Login: Sign-Up, ID and Fixes

The Sports Interaction Ontario login works only on the Ontario site and only while you are physically present in Ontario. Alberta has its own site with the same rule, and players in Quebec, BC and the other provinces use the offshore site. These are separate accounts under separate licences.

Below: which site to open, how registration works, the identity checks to expect, app or browser, what to try when a login fails, and how to take a break or close the account. The details come from the casino's terms, help centre and app listings, as of October 2026.

Sports Interaction Ontario login, Alberta login or offshore?

Ontario: on.sportsinteraction.com, ElectraWorks Maple Limited, AGCO registration OPIG1242525. Must be 19+ and physically present in Ontario. Every other province is on its restricted list.
Alberta: ab.sportsinteraction.com, ElectraWorks Maple Limited, AGLC registration 120429. Must be 18+ and physically present in Alberta, with Ontario and the rest on the restricted list.
Quebec, BC and the rest: sportsinteraction.com, ElectraWorks Limited under Kahnawake licence 899, 19+ or the higher legal age where you live. This is what most searches for a Sports Interaction Canada login mean outside the two regulated provinces.

A username that fails on one site may be fine on another. Check which address you registered on before resetting a password.

Main site - sportsinteraction.com

ID checks (KYC): ID copy needed to withdraw winnings the first time (help FAQ); T&C allow requests for ID and proof of address at any time source
iOS app: No source
Android app: No source
Browser play: Yes source
Email: [email protected]; [email protected] source
French: Help centre available in Francais (Canada) source
Responsible-gambling tools: Deposit limits; Temporary time-out; Indefinite self-exclusion (group-wide, all Entain platforms) source

Ontario site - on.sportsinteraction.com

ID checks (KYC): Proof of identity and address may be requested; transactions may be voided until verified source
iOS app: https://apps.apple.com/ca/app/sports-interaction-sportsbook/id6444409687 source
Android app: https://play.google.com/store/apps/details?id=com.sportsinteraction.app source
Browser play: Yes source
Hours: 24/7 support (app listing) source
Responsible-gambling tools: Deposit limits (daily, weekly, monthly); Stake limits (daily, weekly, monthly per product); Loss limits (daily, weekly, monthly); Session length reminders; Time-out period; Self-exclusion source

Alberta site - ab.sportsinteraction.com

ID checks (KYC): Proof of identity and address may be requested source
iOS app: https://apps.apple.com/ca/app/sports-interaction-sportsbook/id6444409687 source
Android app: https://play.google.com/store/apps/details?id=com.sportsinteraction.app source
Browser play: Yes source
Hours: 24/7 support (app listing) source
Responsible-gambling tools: Deposit limits; Time-out; Self-exclusion; GameSense helpline 1-833-447-7523 source

Sports Interaction registration step by step

Open the site for your province, or the app in Ontario or Alberta.
Open the Sports Interaction register form and enter your personal details as they appear on your ID. You must meet the age above for your province.
Note that the regulated sites and Interac transact in Canadian dollars.
Make a first deposit of at least C$10 within 10 days if you want the welcome match.

The Sports Interaction sign up offer for casino players is a 100% match up to C$3,000 in Ontario, or up to C$1,000 plus 100 bonus spins in Alberta, both at 30x the bonus within 14 days. The offer terms we recorded list no code. Codes posted in forum threads are not the casino's terms; if a code mattered, the promotion terms would name it.

Identity checks

The Ontario and Alberta sites say proof of identity and address may be requested, and Ontario adds that transactions may be voided until you are verified. On the offshore site you need a copy of your ID before your first withdrawal, and the terms allow the casino to ask for ID and proof of address at any time. Upload clear copies soon after you sign up so a first withdrawal is not held back. Use the same name and address on the account as on your ID and bank details: a mismatch is the kind of thing a review team stops to ask about, and every withdrawal already passes through an internal review of up to 2 business days before Interac pays out within 8 hours.

App or browser

The real-money app on the App Store and Google Play is limited to Ontario and Alberta, labelled "19+ Ontario Only / 18+ Alberta Only". It carries the sportsbook and casino in one download. In Quebec, BC and the other provinces the real-money casino runs in a phone browser; the Google Play title Sports Interaction Games Canada is an entertainment-only product without real money and uses no casino account. Genuine store listings show Avid Ecom Solutions Limited (App Store) or ElectraWorks Limited (Google Play) as the publisher.

When you cannot log in

You are out of province: the Ontario and Alberta sites require you to be physically present there. A trip to another province blocks access until you return.
Wrong site: an offshore account will not open on the Ontario site, and the reverse.
Verification pending: Ontario may void transactions until your ID is approved.
Inactive account: after 365 days without a cash wager, deposit or other activity, the account is marked inactive and a fee may be charged every 30 days.
Self-exclusion or time-out: an active break keeps the account closed until it ends.

For anything else, email [email protected]. Complaints have their own address, [email protected], and the regulated app listings promise 24/7 support. The offshore help centre is also available in French.

Pausing or closing the account

Ontario offers deposit, stake and loss limits, session reminders, a time-out and self-exclusion. Alberta lists deposit limits, a time-out and self-exclusion, along with the GameSense helpline at 1-833-447-7523. On the offshore site, indefinite self-exclusion applies across every Entain platform, which includes PartyCasino and bwin. Before closing an account for good, withdraw your balance, since an inactive balance can attract the fee above. More support options are on our responsible gambling page, and the full Sports Interaction review covers payments and licences.

Sports Interaction Ontario Login, Registration and Account Help