The Zodiac casino official website login depends on where you are. Zodiac runs three sites for Canadians: one for Ontario, one for Alberta, and an offshore site for Quebec and the other provinces. The offshore site has a different operator from the regulated two, the terms differ, and nothing we read says an account opened on one works on another.
This guide covers which site to use, how registration and ID checks work, the app question, what to try when a login fails, and how to pause or close an account. Everything here comes from the casino's own terms, FAQ and help pages as of October 2026.
Finding the Zodiac casino official website login for your province
- Ontario: ontario.zodiac.casino, run by Apollo Entertainment Limited under the AGCO and iGaming Ontario. You must be located in Ontario while you play.
- Alberta: ab.zodiac.casino, also Apollo Entertainment Limited, under AGLC and the Alberta iGaming Corporation. You must be located in Alberta.
- Everywhere else: zodiac.casino, run by Fresh Horizons Limited under Kahnawake licence 00972, with a French version for Quebec players.
Whichever address you start from, the answer is the same: open the site that matches your location, then sign in. A password that fails on one site may simply belong to an account on another.
Main site - zodiac.casino
- ID checks (KYC): ID (passport, driver's licence or government ID), proof of payment-method ownership, proof of address no older than 3 months; documents may need notary certification; withdrawals wait for verification; first withdrawal to a new method may add 5-7 working days of checks source
- iOS app: No source
- Android app: No source
- Browser play: Yes source
- Live chat: Yes source
- Email: [email protected] (emails answered within 48 hours); [email protected] for deposit issues source
- Hours: 24/7 source
- French: French site version (Francais in the language menu); "multilingual support team" claimed, French support not confirmed source
- Responsible-gambling tools: deposit limits (daily/weekly/monthly, via support); cooling-off 24 hours to 6 weeks; self-exclusion 6 months; self-assessment test; referral to KGC comprehensive self-exclusion source
Ontario site - ontario.zodiac.casino
- ID checks (KYC): ID (passport, driver's licence or government ID), proof of payment-method ownership; documents may need notary certification; withdrawals wait for verification; first withdrawal to a new method may add 5-7 working days of checks source
- iOS app: https://apps.apple.com/ca/app/zodiac-casino-ontario/id6760686185 source
- Android app: https://play.google.com/store/apps/details?id=com.zodiac.casino source
- Browser play: Yes source
- Live chat: Yes source
- Email: [email protected] (emails answered within 48 hours); [email protected] for deposit issues source
- Hours: 24/7 source
- French: French site version (Francais in the language menu); "multilingual support team" claimed, French support not confirmed source
- Responsible-gambling tools: deposit limits (daily/weekly/monthly); loss limits (daily/weekly/monthly); logged-in duration limits (daily/weekly/monthly); cooling-off 24 hours to 3 months; self-exclusion 6 months to 5 years; BetGuard (Ontario central self-exclusion) source
Alberta site - ab.zodiac.casino
- ID checks (KYC): ID (passport, driver's licence or government ID), proof of payment-method ownership; documents may need notary certification; withdrawals wait for verification; first withdrawal to a new method may add 5-7 working days of checks source
- iOS app: No source
- Android app: No source
- Browser play: Yes source
- Live chat: Yes source
- Email: [email protected] (emails answered within 48 hours); [email protected] for deposit issues source
- Hours: 24/7 source
- French: No French site version; "multilingual support team" claimed, French support not confirmed source
- Responsible-gambling tools: deposit limits (daily/weekly/monthly); loss limits (daily/weekly/monthly); logged-in duration limits (daily/weekly/monthly); cooling-off 24 hours to 3 months; self-exclusion 6 months to 5 years; AGLC central self-exclusion source
How to register at Zodiac Casino
- Open the site for your province.
- Fill in the registration form with your real details. All three sites require you to be 19 or older; the Alberta site keeps 19 even though the provincial age is 18.
- On the regulated sites, confirm you are wagering from inside Ontario or Alberta.
- Make your first deposit of C$1 within 7 days if you want the welcome spins.
The Zodiac casino Canada sign up bonus is the same on every site: 80 Mega Money Wheel spins for C$1, then four match bonuses worth up to C$480. Wagering is x30 on the regulated sites and x200 on the first two offers offshore. You do not need a code to register or to receive the offer.
Verification (KYC) before your first withdrawal
Zodiac holds withdrawals until your identity is confirmed. Expect to provide:
- photo ID: passport, driver's licence or another government ID
- proof that the card or wallet you used belongs to you
- on the offshore site, proof of address no older than three months
Documents may need notary certification. The first withdrawal to a new payment method can add 5 to 7 working days of checks, so upload documents soon after registering rather than when you first want to cash out.
Zodiac casino app login vs the browser
A Zodiac casino app login is only possible in Ontario, where the casino lists Zodiac Casino Ontario on the App Store and an Android app on Google Play. Albertans and offshore players sign in through the mobile browser, since neither site publishes an app. Zodiac casino mobile registration works the same way as on a computer: the same form, the same ID checks. For Zodiac casino mobile login register flows, use the browser address of your province's site or, in Ontario, the store app.
When the login fails
- Wrong site: nothing in the terms says an account on one Zodiac site works on another, so check the address bar.
- Wrong location: the regulated sites require you to be inside the province. Travelling out of Ontario or Alberta blocks play there.
- Dormant account: after 60 days without activity an account can be marked dormant; bonus funds are forfeited, while cash can be returned on request.
- Cooling-off or self-exclusion: an active break locks the account until it ends.
If none of these fits, contact live chat, open 24/7 on all three sites, or email [email protected], which answers within 48 hours. Deposit problems go to [email protected]. No phone line is published.
Rewards and sister sites login
The Zodiac casino rewards login Canada players look for is the Casino Rewards loyalty account behind the casino: six status levels, with 100 VIP points worth C$1 in chips. For a Zodiac casino sister sites login, such as Yukon Gold, Grand Mondial or Golden Tiger, you register at that casino; each brand is its own site with its own welcome offer.
Taking a break or closing your account
The Ontario and Alberta sites offer cooling-off from 24 hours to 3 months and self-exclusion from 6 months to 5 years, plus deposit, loss and session limits. Ontario also links to BetGuard, which the site says covers all regulated online gambling in Ontario, and Alberta to AGLC's central self-exclusion. The offshore site offers cooling-off from 24 hours to 6 weeks, a 6-month self-exclusion and a referral to Kahnawake's comprehensive self-exclusion. The terms we read describe no separate closure process, so ask live chat if you want the account shut for good. More help is on our responsible gambling page, and the full Zodiac Casino review covers payments and licences.